Customer Success Advocate

Bold (adjective): not afraid of anything. A role at Bold Penguin is an opportunity to be part of something different. To go Bold. We’re a company that isn’t afraid to take risks and questions the status quo. Oh yeah, we like to have fun too.

Penguin (noun): a large flightless seabird of the southern hemisphere, with black upperparts and white underparts and wings, developed into flippers for swimming underwater.

Bold Penguin (noun): A self-motivated, outside the box thinker who is continually striving for efficiency in everything they do. More importantly, they consistently deliver mind-boggling results.

Welcome to Bold Penguin.

JOB SUMMARY

You will be responsible for vetting and verifying every business that comes to our platform looking for insurance. Once we verify their intent, we collect a few data points and transfer that risk to a matching agent – a process that gets better and better with machine learning. As a verification team member attention to detail is paramount as you will verify a specific data set in order to ensure an accurate match for the consumer. The job requires a great listener, skilled at picking up what isn’t being said. The ideal team member is willing to start out at an entry level role to learn the business and grow quickly with the company.

SKILLS

Qualifications

•  Strong Phone Skills - Ability to control and carry a conversation
•  Comfortable working with CRM Tools, Google Apps, Microsoft Office
•  Undergraduate Degree
•  Ability to work full-time in our office
•  Proactive Approach to Problem Solving

Preferred, but not required

Bonus points for insurance experience.

Interpersonal Skills

Salary & Benefits

Apply Now

Apply Now

hello@boldpenguin.com

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