The Bold Brief - Vol. 1, Issue 2

Bold Penguin presents the latest issue of The Bold Brief, a recap of recent Bold Penguin innovations, carrier updates, and educational resources. We are thrilled to share this tool with our agents and partners to support your continued growth and success.

Bold Penguin Insurance News, Volume 1: Issue 2, June 2024
The Bold Brief
Company

New multi-classification and multi-location features allow agents to better quote complicated risks

The multi-classification feature allows agents to assign multiple WC job class codes and name additional owners/officers in an application. Currently available with select carriers.

The multi-location feature allows agents to quote BOP and WC risks with multiple locations. Currently available with select carriers.

New cross-sell guidance feature helps increase quoted premium

The cross-sell guidance feature uses intuitive prompts to present core coverages clearly and make tailored coverage recommendations. This new feature provides recommendations for cross-selling core and secondary coverages based on selected NAICS codes and business locations. The enhanced dynamic coverage views allow agents to provide more comprehensive coverage for their clients.

New global max effective date feature increases accuracy

This enhancement provides an elevated quoting experience for agents by automatically adjusting allowable max effective dates on a per-carrier basis. Agents will be notified via labels when the quote is presented if the effective date has been adjusted during the quoting process.

Endorsements now available for CHUBB in the Terminal

CHUBB endorsements can now be selected during the quoting process in the Bold Penguin Terminal. Some of the CHUBB endorsements include: Property Enhancements, Tools and Equipment Coverage, Waiver of Subrogation, HNOA, Data Breach, Professional Liability form, Personal Care Services, and Employment Practices Liability. Learn more about the endorsements feature.

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biBERK BOP & GL appetite expansion in Florida

biBERK recently expanded its BOP and GL appetite in Florida. Click here to view the full appetite guide.

Markel WC policy expansion

Markel’s WC product is now available in Idaho, Montana, Oregon, and Washington D.C.

Berkley MP available to quote in the Terminal

Berkley Management Protection’s professional liability and cyber products are live and available to quote in the Terminal. As a reminder, appointed agents can view appetite for employment practices liability, crime, and directors & officers insurance in the Terminal before bridging to the carrier portal to quote and bind.

Utica First support for third-party wholesaler codes

Agents accessing Utica First through a third-party wholesaler or broker can now quote Utica First in the Terminal. Click here to add Utica First to your carrier panel.

Coterie increases liability limits to meet increasing demand

In select states, Coterie is now offering GL limits of $2M per incident and $4M in aggregate for BOP and GL policies for an expanded list of business classes.

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Bold Penguin webinars

Terminal tutorial webinars – Thursdays at 12:00 p.m. EDT

  • All current Bold Penguin users are invited to join our Customer Success team and walk through the Terminal features, review the components of an application in the Terminal, and seek answers to questions in order to get the most out of your subscription. Pre-registration is required and open only to current Bold Penguin customers. Register here.

Bi-weekly biBERK webinars

Onboarding webinars – Fridays (bi-weekly) at 1:00 p.m. EDT

  • This ongoing series is for agents who are appointed but have not attended a biBERK onboarding session, or are in need of a refresher on how to quote policies in the biBERK Service Portal (BSP). New BSP users are required to complete this training within the first 30 days of establishing BSP access to ensure continuous portal accessibility. Register here.

Coffee with Carlos: Office Hours with Bold Penguin’s Small Commercial Specialist

Monthly office hours – June Coffee Chat: Wednesday, June 19th at 2:00 p.m. EDT

  • Did you know that Bold Penguin has its very own Small Commercial Specialist? Meet Carlos Gonzalez-Avila! With years in the insurance industry, Carlos has held roles in claims, underwriting, and even AI learning. Current Bold Penguin users are invited to grab a coffee and join Carlos for monthly office hours. He will be available to answer your questions, cover industry trends, and more! Register here.

Bold Penguin products now available on Salesforce AppExchange to better serve enterprise customers

Bold Penguin recently announced a collaboration with Salesforce, launching Bold Penguin Terminal and SubmissionLink™ on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts. This collaboration allows enterprise users to move account data more seamlessly from Financial Services Cloud (FSC) into the Bold Penguin Terminal and activate commercial insurance quoting while data syncs back into FSC in real time. Read more.

7 ways to utilize technology and grow your agency

An informative piece that recommends a tech-focused approach for agencies to engage with insurtechs from a well-respected industry resource. Read more.

Atlantic hurricane season started June 1

Now is the time to talk with your customers about being properly protected against floods. Flood insurance is an increasingly important coverage line for small and medium-sized businesses (SMBs), but unfortunately it is often off their radar (until it may be too late). Check out our Evolving Risks of Small Businesses post that gives tips on advising on flood insurance, including the difference between private insurers and the National Flood Insurance Program.

Bold Penguin certified as a 2024 Most Loved Workplace

Bold Penguin was recently certified as a Most Loved Workplace based on results from the Love of Workplace Index™ survey our employees completed earlier in the year. The survey touched on various elements around satisfaction and sentiment, including the level of respect, collaboration, support, and sense of belonging our employees felt about Bold Penguin. To view our company certification page, visit here. To view the full press release, visit here.

To see past Bold Brief issues, click here.

Recent Articles

Ryan Schaffner, Bold Penguin’s Senior Product Manager, answers questions about our HawkSoft Agency Management System (AMS) integration.

We recently hosted a Bold Penguin "Coffee with Carlos" webinar and sat down with a member of biBERK’s auditing team to discuss a few ways agents can prepare customers for audit season. We’ve included some of their tips and videos below.

We’ve compiled a list of frequently asked questions that have bubbled up while interacting with our current and future Terminal users. Below are just a few of the questions we’ve answered, in no particular order.

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